Frequently Asked Questions
1) How long does it take for my purchase to dispatch?
We aim to get your items packed and sent off within 1-3 days.
2) Do you ship internationally?
Yes! Everywhere! We are UK based, but we ship internationally. Charges will be shown when checking out.
3) How long does international shipping take?
We send all of our international mail via first class air mail. According to Royal Mail, this usually takes 7-21 days although it can sometimes take a bit longer.
4) Can I get my order send recorded/tracked?
Yes, of course. It'll be more expensive, which is why we do not as a default, but if you send us a message beforehand we will be happy to arrange that with you.
5) What if I'm not sure about the sizes?
If you have any size enquiries, please send us an email. It is possible to tailor the size of the piece for you, as long as you let us know when you place your order.
6) I changed my mind about a product. Can I get a refund?
Please note: all sales are final. Feel free to email us with any queries.
Our products are all handmade, so please treat them gently!